Adobe SwitchBoard: AIR applications cannot communicate to CS3 on Vista
~ at June 22, 2008 by Frank Spangenberg
Adobe AIR applications are not able to communicate to any Adobe Creative Suite 3 application using Adobe SwitchBoard on Windows Vista if the desktop folder location was changed.
In Windows Vista it's possible to move all personal folders, e.g. the desktop folder, to a location different than the user's profile path. SwitchBoard saves its switchboard.ini to the desktop's parent folder while Adobe AIR applications are looking under the user's profile path.
Example
- User profile: C:\Users\UserName
- Desktop folder: D:\FooBar\Desktop
With that configuration the switchboard.ini is stored under D:\FooBar but Adobe AIR expects it under C:\Users\UserName.
Details
Affected functions:
- Communication between Adobe AIR and Adobe SwitchBoard to Adobe Creative Suite 3 applications
Tested versions:
- Windows Vista
- Adobe SwitchBoard 1.0 (build 27, #347069, 2008/06/04 12:58:16, <AdobeIP#0000654>)
Status:
- Reported: Yes.
- Replied: Yes.
- Fixed: Not yet, but in SwitchBoard 2.0 (see slide “What will be in SwitchBoard 2.0?“ in Quarterly Creative Suite Developer august 2008 [time 1:18:21])
Workaround
Copy switchboard.ini form your desktop's parent folder to your user profile folder, e.g. C:\Users\UserName.
See also Adobe Labs Forums: VISTA: Problems with custom Desktop folder locations.
